1. Try it before you pay
The free plan covers 50 Facebook deletions a month, needs no card, and does not expire. It runs the same deletion engine as the paid plans, so you can confirm the tool works on your account before any money changes hands. We would rather you did that than ask for a refund later.
2. Cancelling a subscription
You can cancel at any time from your dashboard. There is no cancellation fee and no notice period.
When you cancel, your Pro access continues until the end of the billing period you have already paid for, and then stops renewing. You are not charged again. Your account and licence key remain, and drop back to the free plan — you keep the 50 deletions a month.
3. Refunds are not offered
WipeMySocial is a digital service that works immediately and in full the moment a subscription is activated, and deletions carried out under it cannot be undone. Subscription payments are therefore non-refundable. This applies to monthly and annual plans alike, and partial periods are not pro-rated.
We say this plainly rather than burying it, and we keep a free plan precisely so nobody has to pay to find out whether the tool suits them. Please use it before subscribing.
The one exception is a billing error on our side — a duplicate charge, or a charge taken after a subscription was already cancelled. Those are corrected in full. Email contact@wipemysocial.com and we will put it right.
4. Specifically not refundable
Being clear in advance is fairer than deciding case by case afterwards:
- Changing your mind after subscribing, or forgetting to cancel before a renewal date.
- Deleting something you later wanted back. Deletion is permanent and the platforms do not reverse it for us. Download your data from the platform first if there is any doubt.
- A social media platform restricting or suspending your account. Platforms set their own rules about automated access and that outcome is outside our control.
- A platform changing its interface so a feature temporarily stops working. We fix these as quickly as we can, and extend affected subscriptions rather than refund them.
5. If something is wrong, tell us
No refund does not mean no support. If the tool is not working on your account, email contact@wipemysocial.com from the address on the account describing what happened — which platform, which browser, and what you saw. We reply within two working days and we would far rather fix the problem than lose you over it. You should never send us your full licence key.
6. Prices and tax
Prices are quoted in Indian rupees. Indian GST at 18% is added to the subscription price as required by law, so the amount charged is ₹116.82 a month or ₹1,178.82 a year. Prices shown in other currencies elsewhere on this site are approximate conversions of that same rupee amount, provided for comparison — the amount billed is always the rupee figure, and your bank may apply its own conversion rate and foreign transaction fee on top.
7. Questions
Anything unclear here, ask us at contact@wipemysocial.com before subscribing rather than after. This policy sits alongside our terms and conditions.