Get in touch
A question, a bug, or a billing problem — all of it lands in the same inbox and we usually reply within a day.
Response time
Usually within 24 hours, and always within two working days. There is no phone line — it is a small operation.
What to include
A little context saves a round trip:
- Billing: the email address on the account.
- Bugs: which platform, which browser and version, and what you saw happen.
- Licence keys: the first five characters only. Never send the whole key.
Looking for something already written down? The FAQ covers safety, timing, cancellation and browser support.